The elderly and the digital inclusion: A brief reference to the initiatives of the European union and Portugal

Abstract

Background: The world and Europe, in particular, are aging very fast, and in the same vein, digitization is moving very quickly into citizens’ routines. Given the fact that the elderly are the largest group of citizens who are info-excluded, this reality is worrying because it will quickly make them socially excluded. This article briefly presents the main initiatives of the European Union and Portugal to promote greater and faster digital inclusion of the elderly people. In the final section, there is a critical reflection on technology acceptance Model, the concept of universal design and usability in order to propose clues and strategies that can and/or may facilitate the use and access of technologies and digital resources by the elderly.