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Market orientation for the hotel segment : the portuguese case

dc.contributor.authorRaposo, Mário
dc.contributor.authorEstevão, Cristina
dc.contributor.authorMainardes, Emerson
dc.contributor.authorDomingues, Maria José
dc.date.accessioned2011-12-02T09:41:50Z
dc.date.available2011-12-02T09:41:50Z
dc.date.issued2010
dc.description.abstractIn view of the importance of the hotel segment for the tourism and for the economy of countries such as Portugal, the objective of this study was to measure the level of orientation for the market of the largest hotel groups of Portugal. This investigation initially emphasized the importance of the marketing for the organizations, mainly the orientation for the market. After a brief explanation on the hotel segment in Portugal, an empirical study was presented, of quantitative, exploratory and traversal character, performed with the largest groups of 20 hotels of Portugal, using as an instrument of collection data, the traditional Markor scale (market orientation) adapted to the hotel sector. After analyzing the data, it was found in the investigated organizations that a good capacity to generate market information and response to the market, which formed two of the three constructs of Markor scale. However the results obtained with the construct of the dissemination of market information were below the expectations. It was possible to conclude that marketing professionals of the large hotel groups in Portugal are well oriented to the market, something not shared by other investigated departments of the hotels. So the current challenge for the main networks of hotels in Portugal is to improve the internal dissemination of information that marketing professionals gathered at the market.por
dc.identifier.citationRAPOSO, Mário [et al.] (2010) - Market orientation for the hotel segment : the portuguese case. China-USA : Business Review. ISSN 1537-1514. Vol. 9, n.º 5 (Serial N.º 83), p. 29-45.por
dc.identifier.issn1537-1514
dc.identifier.urihttp://hdl.handle.net/10400.11/987
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherChina-USA : Business Reviewpor
dc.subjectMarketing managementpor
dc.subjectOrientation to the marketpor
dc.subjectMarkorpor
dc.subjectHotel sector in Portugalpor
dc.titleMarket orientation for the hotel segment : the portuguese casepor
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceLibertvillepor
oaire.citation.endPage45por
oaire.citation.startPage29por
oaire.citation.titleChina-USA : Business Reviewpor
person.familyNameSantos Estevão
person.givenNameCristina Maria
person.identifier.ciencia-idC11A-0221-1D07
person.identifier.orcid0000-0002-2991-9139
rcaap.rightsopenAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication485d70b4-50a7-481d-b431-3a9e26c36ebf
relation.isAuthorOfPublication.latestForDiscovery485d70b4-50a7-481d-b431-3a9e26c36ebf

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