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Publication
Knowledge management: application in vocational training organizations: case study
| Name: | Description: | Size: | Format: | |
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| 546.48 KB | Adobe PDF |
Advisor(s)
Abstract(s)
- Knowledge Management has proven to be a key element in how organizations can
innovate and, therefore, enhance the skills of their employees, especially through the acquisition,
creation, storage and dissemination of knowledge, acting to facilitate the integration of human
resources while contributing to the creation of competitive advantages. Among these organizations,
the entities that have their own knowledge as a product assume a key role in society, as they are
responsible for knowledge transfer and skills development with a view in a better performance of
citizens.
The objectives of this investigation are the analysis of the knowledge Management process, and the
understanding of the influence of this process on the success of the vocational education practiced
and, consequently, on the valorisation and reinforcement of the organization’s competitiveness. To
achieve these objectives, a multiple case study was developed and structured by a quantitative and
qualitative analysis using interviews, questionnaire, and document analysis in two vocational
education organizations in the Automotive Technology area, one in Portugal and other in Spain.
The result pointed out that the knowledge Management practices are known to the management
and employees of the entities and, although in a not well-structured way, there are activities aimed
to improve the knowledge of human resources and there is a concern to reflect this improvement
on success of the professional training developed.
Description
Keywords
Knowledge Management Innovation Skills Vocational training