Browsing by Author "Ramos, Ana L."
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- Industry 4.0 in the automotive sector: development of a decision support tool for car dealerships using simulationPublication . Bessa, Ruben; Ferreira, Luís Pinto; Fernandes, Nuno O.; Ávila, Paulo; Ramos, Ana L.The concept of Industry 4.0 promises to transversally revolutionise industries. Simulation, as one of the main pillars of Industry 4.0, allows improvements in the organisational and production processes of companies. This research work develops a decision support tool based on system dynamics, that address the problem of car dealership sales forecast and evolution depending on the commercial strategies adopted. This decision support tool considers main variables that are expected to influence car sales in Portugal. To develop this tool several interviews were conducted with the people responsible for the commercial sector of different dealerships while considering existing literature on the subject. This allowed us to parameterize a system dynamics model with the most influential sales factors. The developed tool is expected to contribute to car dealerships to evaluate their commercial policies and define adjustments to these to improve profitability.
- A simulation study of aircraft boarding strategiesPublication . Moreira, Hélio; Ferreira, Luís Pinto; Fernandes, Nuno O.; Silva, Francisco J.G.; Ramos, Ana L.; Ávila, PauloTo ensure the safety of passengers concerning virus propagation, such as COVID-19, and keep the turnaround time at low levels, airlines should seek efficient aircraft boarding strategies in terms of both physical distancing and boarding times. This study seeks to analyze the impact of different boarding strategies in the context of the International Air Transport Association’s recommendations during the pandemic to reduce interference and physical contact between passengers in airplanes. Boarding strategies such as back-to-front, outside-in, reverse pyramid, blocks, Steffen, and modified optimal have been tested in this context. This study extends the previous literature using discrete event simulation to evaluate the impact of the occupation of the middle seat by family members only. This study also analyses the impact of having passengers carrying hand luggage and priority passengers on the performance of these strategies concerning boarding times. In general, the simulation results revealed a 15% improvement in boarding times when the reverse pyramid strategy is used compared to a random strategy, which essentially results from a reduction in the boarding interferences between passengers. The results also show that Steffen’s strategy is the best performing, while the blocks strategy results in the worst performance. This study has practical implications for airline companies concerning both operation efficiency and passenger safety.