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A motivação dos colaboradores do setor bancário português em contexto do plano de reestruturação
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Orientador(es)
Resumo(s)
Num contexto criado pela insegurança face à reestruturação do Setor Bancário Português, as instituições bancárias foram forçadas a ajustar os seus objetivos numa visão distinta do que era no passado, associado a um clima de adaptação por parte dos colaboradores. Para que exista adaptação à mudança, torna-se essencial a motivação no local de trabalho, pois um colaborador motivado consegue ser mais produtivo, eficiente e eficaz. Os objetivos que conduziram o presente estudo foram: identificar a motivação dos colaboradores do setor bancário português em contexto do Plano de Reestruturação, bem como, conhecer quais os fatores que mais influenciam a motivação dos colaboradores do Setor Bancário Português. A metodologia adotada foi de cariz quantitativo, descritivo e correlacional e a recolha de dados foi feita através de um questionário de Rego e Carvalho (2002) aplicado aos colaboradores da CGD.Os resultados permitiram concluir que os colaboradores da amostra em estudo (n=103) estão motivados, nomeadamente ao nível do “sucesso” e “afiliação”, quanto ao “poder”, o mesmo não se verifica, o que nos leva a concluir que o Plano de Reestruturação da CGD exerce influência na motivação dos seus colaboradores. Estes resultados evidenciam a importância de perceber a motivação dos colaboradores do Setor Bancário Português, complementam a informação existente, introduzem novos dados e deixam em aberto novas investigações sobre o tema.
ABSTRACT: In a context created by insecurity in the face of the restructuring of the banking sector Portuguese, banking institutions were forced to adjust their objectives in a different view of what it was in the past, associated with a climate of adaptation on the part of employees. In the case of adaptation to sudden changes, motivation in the workplace becomes essential, because a motivated employee can be more productive, efficient and effective. The objectives that led this study were: to identify the motivation of employees in the Portuguese banking sector in the context of the Restructuring Plan, as well as to know which factors most influence the motivation of employees in the Portuguese banking sector. The methodology adopted was of a quantitative, descriptive and correlational nature and data collection was carried out through a questionnaire by Rego and Carvalho (2002) applied to CGD employees. The results allowed us to conclude that the employees of the sample under study (n=103) are motivated, namely in terms of “success” and “affiliation”, as for “power”, the same is not true, which leads us to conclude that CGD's Restructuring Plan influences the motivation of its employees. These results highlight the importance of understanding the motivation of employees in the Portuguese Banking Sector, complement existing information, introduce new data and leave open new investigations on the subject.
ABSTRACT: In a context created by insecurity in the face of the restructuring of the banking sector Portuguese, banking institutions were forced to adjust their objectives in a different view of what it was in the past, associated with a climate of adaptation on the part of employees. In the case of adaptation to sudden changes, motivation in the workplace becomes essential, because a motivated employee can be more productive, efficient and effective. The objectives that led this study were: to identify the motivation of employees in the Portuguese banking sector in the context of the Restructuring Plan, as well as to know which factors most influence the motivation of employees in the Portuguese banking sector. The methodology adopted was of a quantitative, descriptive and correlational nature and data collection was carried out through a questionnaire by Rego and Carvalho (2002) applied to CGD employees. The results allowed us to conclude that the employees of the sample under study (n=103) are motivated, namely in terms of “success” and “affiliation”, as for “power”, the same is not true, which leads us to conclude that CGD's Restructuring Plan influences the motivation of its employees. These results highlight the importance of understanding the motivation of employees in the Portuguese Banking Sector, complement existing information, introduce new data and leave open new investigations on the subject.
Descrição
Palavras-chave
Plano de reestruturação Motivação Setor bancário português Reestructuring plan Motivation Banking sector portuguese
Contexto Educativo
Citação
DUARTE, Francisca [et al.] (2023) - A motivação dos colaboradores do setor bancário português em contexto do plano de reestruturação. GESTIN. ISSM 1645-2534. Ano 21, nº 26, p. 37-57. DOI 10.53681/h9480c86
Editora
Escola Superior de Gestão de Idanha-a-Nova