Loading...
Publication
Aplicação utilizada, vida facilitada? Aplicação SNS 24: avaliação da sua utilização junto de idosos
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 156.31 KB | Adobe PDF |
Advisor(s)
Abstract(s)
Considerando que a faixa etária dos idosos é aquela que mais necessita da prestação de cuidados médicos, revela-se fundamental que estes sejam elucidados sobre as potencialidades da aplicação digital SNS 24, no sentido de poder promover a autonomia no seu processo de saúde. Neste âmbito, o presente artigo pretende avaliar a utilização da aplicação SNS 24 junto de idosos. Para o efeito, realizou-se um estudo exploratório onde se utilizou a técnica do focus group para a recolha de dados, junto de 4 pessoas com 65 e mais anos do Bairro do Valongo de Castelo Branco. Para a concretização deste estudo exploratório utilizaram-se três etapas: a primeira, consistiu na exploração autónoma da aplicação por parte dos idosos; na segunda, pretendeu-se suscitar a reflexão e partilha de perspetivas, havendo espaço para o esclarecimento de dúvidas que surgiram com a primeira etapa; na última fase, através do smartphone ou tablet de cada um e, com o consentimento informado dos mesmos, as discentes exploraram em conjunto com os participantes os passos a seguir, bem como as valências existentes com o intuito de poderem percecionar e avaliar as potencialidades que a aplicação lhes pode proporcionar. O desenvolvimento deste estudo veio a confirmar algumas das premissas mencionadas na teoria que influenciam a infoexclusão deste público-alvo, nomeadamente, ao nível da baixa escolaridade, bem como das profissões outrora desempenhadas pelos mesmos, levando à baixa literacia e competências digitais por parte dos idosos. Apesar destas duas características, dois dos participantes afirmaram que iriam continuar a utilizar a aplicação, disponibilizando algum do seu tempo para a aquisição de conhecimentos e competências digitais, revelando o desejo destes em acompanhar o desenvolvimento de uma sociedade cada vez mais digital.
Abstract: Considering that the age group of the elderly is the one that most needs medical care, it is essential that they are elucidated about the potencial of the digital application SNS 24, in order to be able to promote autonomy in their health process. In this context, this article aims to evaluate the use of the SNS 24 application with the elderly. For this purpose, an exploratory study was carried out where the focus group technique was used for data collection, with 4 people aged 65 and over from Bairro do Valongo de Castelo Branco. For the realization of this exploratoy study, three steps were used: the first consisted of the autonomous exploration of the application by the elderly; in the second, it was intended to provoke reflection and sharing of perspectives, with space for clarifying doubts that arose with the first stage; in the last phase, through the smartphone or tablet of each one and, with their informed consent, the students explored together with the participants the steps to follow, as well as the existing valences in order to perceive and evaluate the potentialities that the application can provide them.The development of this study came to confirm some of the assumptions mentioned in the theory that influence the infoexclusion of this target audience, namely, in terms of low education, as well as the professions formerly performed by them, leading to low literacy and digital skills on the part of the elderly. Despite these two characteristics, 2 of the participants said they gave the application a chance, making some of their time available to acquire knowledge and digital skills, revealing their desire to accompany the development of an increasingly digital society.
Abstract: Considering that the age group of the elderly is the one that most needs medical care, it is essential that they are elucidated about the potencial of the digital application SNS 24, in order to be able to promote autonomy in their health process. In this context, this article aims to evaluate the use of the SNS 24 application with the elderly. For this purpose, an exploratory study was carried out where the focus group technique was used for data collection, with 4 people aged 65 and over from Bairro do Valongo de Castelo Branco. For the realization of this exploratoy study, three steps were used: the first consisted of the autonomous exploration of the application by the elderly; in the second, it was intended to provoke reflection and sharing of perspectives, with space for clarifying doubts that arose with the first stage; in the last phase, through the smartphone or tablet of each one and, with their informed consent, the students explored together with the participants the steps to follow, as well as the existing valences in order to perceive and evaluate the potentialities that the application can provide them.The development of this study came to confirm some of the assumptions mentioned in the theory that influence the infoexclusion of this target audience, namely, in terms of low education, as well as the professions formerly performed by them, leading to low literacy and digital skills on the part of the elderly. Despite these two characteristics, 2 of the participants said they gave the application a chance, making some of their time available to acquire knowledge and digital skills, revealing their desire to accompany the development of an increasingly digital society.
Description
Keywords
Idosos Infoexclusão Saúde Aplicações digitais SNS24 Elderly Infoexclusion Health Digital applications
Citation
DAMAS, C. ; PEREIRA, D. ; GIL, H. (2023) - Handled application, life made easy?! SNS 24 application: evaluation of its use with the elderly. In Iberian Conference on Information Systems and Technologies (CISTI), 18, Aveiro, Portugal, 2023. pp. 1-6. ISBN 978-989-33-4792-8. DOI: 10.23919/CISTI58278.2023.10211787
Publisher
CISTI