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Advisor(s)
Abstract(s)
O presente estudo tem como objetivo identificar as circunstâncias que propiciaram o surgimento do secretariado moderno e evidenciar as suas caraterísticas primordiais. Posteriormente, determinam-se as competências exigidas ao profissional de secretariado no mundo global em que nos encontramos: competências científicas e tecnológicas; competências comportamentais e competências profissionais. Os exemplos concretos aportados facultam uma compreensão clara do processo evolutivo da profissão. A internacionalização dos serviços e das empresas é uma realidade incontornável nos nossos dias e anima o mercado de trabalho no âmbito do Secretariado. Longe de se ver ameaçada, a atividade, em permanente evolução, tem sabido adaptar-se e acaba por ver a sua importância reforçada, dado o significativo acréscimo de exigências e responsabilidades que lhe são atribuídas.
This study aims to identify the circumstances that led to the emergence of modern secretarial activity and highlight their main features. Subsequently, we determine the skills required to secretarial business in the global contemporary world: scientific and technological skills; behavioral skills and professional skills. Some examples are provided to enable a clear understanding of the evolution of the profession process. The internationalization of services and enterprises is an unavoidable reality in our time and animates the labor market within the Secretariat. Far from seeing threatened, secretarial activities are always adapting and evolving, has been able to adapt and eventually has lately seen its role enhanced given the significant increase in challenging requirements and responsibilities assigned to it.
This study aims to identify the circumstances that led to the emergence of modern secretarial activity and highlight their main features. Subsequently, we determine the skills required to secretarial business in the global contemporary world: scientific and technological skills; behavioral skills and professional skills. Some examples are provided to enable a clear understanding of the evolution of the profession process. The internationalization of services and enterprises is an unavoidable reality in our time and animates the labor market within the Secretariat. Far from seeing threatened, secretarial activities are always adapting and evolving, has been able to adapt and eventually has lately seen its role enhanced given the significant increase in challenging requirements and responsibilities assigned to it.
Description
Keywords
Secretariado Competências Empresa Interculturalidade Globalização Secretarial activity Skills Company Interculturalism Globalization
Pedagogical Context
Citation
SANTOS, Eduarda ; BRUNHETA, Virgínia ; FRANCO, Hugo (2016) - O secretariado no mundo global. In SANTOS, Eduarda [et al.] coord. - Práxis e inovação em secretariado. Castelo Branco : Instituto Politécnico. ISBN 978-989-8196-66-8. p. 7-19.
Publisher
Instituto Politécnico de Castelo Branco, Escola Superior de Educação